Frequently Asked Questions
How to make a reservation?
There are multiple ways to make a reservation:
✅ Send us an email.
✅ Message us on facebook - instagram or TikTok.
✅ By personal contact - visit or call us.
✅ Send us an email.
✅ Message us on facebook - instagram or TikTok.
✅ By personal contact - visit or call us.
What are the terms and conditions?
✅ First come First serve basis.
✅ NO Down Payment means No Reservation.
✅ Remaining Balance must be paid upon arrival.
✅ Non refundable, No appearance on schedule will be forfeited.
✅ The resort will collect a deposit of 2.000 pesos in case a guest causes damage or loss inside the property during their stay. If no damages or loss, the deposit will be refunded to the guest after their stay.
✅ Restarting or touching Wi-Fi router are strictly prohibited. CCTV’s are for safety purposes.
✅ The resort shall not be liable for any losses or accidents may happen while inside the resort premises. So customers must take extra careful.
✅ NO Down Payment means No Reservation.
✅ Remaining Balance must be paid upon arrival.
✅ Non refundable, No appearance on schedule will be forfeited.
✅ The resort will collect a deposit of 2.000 pesos in case a guest causes damage or loss inside the property during their stay. If no damages or loss, the deposit will be refunded to the guest after their stay.
✅ Restarting or touching Wi-Fi router are strictly prohibited. CCTV’s are for safety purposes.
✅ The resort shall not be liable for any losses or accidents may happen while inside the resort premises. So customers must take extra careful.
Is there a minimum stay requirement?
During regular weekdays, there is no minimum stay requirement. However, during weekends, holidays, and peak seasons, a minimum stay of 2 nights may be required. Please check our booking page or contact us directly for specific dates.
What is our Pet Friendly Policy?
✅ Pets must be kept on a leash and must wear a diaper when in the resort or resort property.
✅ Pets must not be left unattended in the room to avoid property damages.
✅ Pet owner is responsible for cleaning after their pet on resort grounds and proper disposing of the waste in the designated trash bin.
✅ Pet owner is responsible for all property damage resulting from their pet.
✅ Pets must not be left unattended in the room to avoid property damages.
✅ Pet owner is responsible for cleaning after their pet on resort grounds and proper disposing of the waste in the designated trash bin.
✅ Pet owner is responsible for all property damage resulting from their pet.
What are the available amenties we have?
Our resort offers variety of amenities that our guests can enjoy during their stay, this includes swimming pools, we have two different kinds of pools which are kids pool and adult pool. During your stay, Kitchen space with refrigerator, rice cooker & water dispenser (FREE use of basic kitchenware), BBQ Grill, Karaoke machine, Soccer game table, Standard size Billiard table, Card games, Scrabble, Monopoly, Free WiFi. However, there may be additional fees to some amenities.
What is your cancellation policy?
Cancellations made 14 days or more before arrival date receive a full refund minus processing fees.
Cancellations within 14 days days receive will not receive any refunds.
Cancellations within 14 days days receive will not receive any refunds.
What are the check-in and check-out times?
The check-in and check-out times will depend on the chosen booking types by the guests. Each booking types have their own specific check-in time and check-out time.
